See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Thank you, Good day! Dear rie71997 Thank you for the lovely review you posted on TripAdvisor. Do these presidential, Hola, we are thinking of booking for July 2021. The swim-up rooms are connected with the main floor rooms. The resort capacity is very low so we did not have to wait for dinners we got our six pm reservation every night! We tipped the housekeepers everyday and our room was always stocked appropriately. Not bad just different. Response from General Manager, General Manager at Royalton Riviera Cancun Resort & Spa, Hi, please contact our reservations team for more information. Overall great experience with property and staff! It feels good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. thank you! Luxury regards Alfonso Lopez General Manager. Royalton Riviera Cancun Resort & Spa Features, Lock in the lowest price from these sites, ... that this hotel had the habit of giving you a different. Jetted tubs, free WiFi Boasting jetted bathtubs, the 840 guestrooms also offer free WiFi and free minibar items. Bar services take awhile. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. See more questions & answers about this hotel from the Tripadvisor community. I am sure your comments will be a very nice motivation for our staff to keep on working and for future travelers to try our destination. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Royalton Riviera Cancun Resort & Spa Features, Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. Luxury Regards, Alfonso Lopez General Manager, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Pool, Royalton Riviera Cancun Resort & Spa Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, What rooms are the OverSized Rooftop Jacuzzi on the buildings closest to the beach? Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. Travelling during a global pandemic expect things to be different. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Review collected in partnership with this hotel, Response from General Manager, General Manager at Royalton Riviera Cancun Resort & Spa. Dear montoyaashley Thank you for your comment. What are some restaurants close to Royalton Riviera Cancun Resort & Spa? Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. stuff is always wear mask. We did not have to fight over beach chairs are lounge chairs at the pool like we did pre covid. Please see our partners for more details. Royalton Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Yes, it conveniently offers a business center, a banquet room, and conference facilities. ... dining! Yes, guests have access to a pool, a fitness center, and a sauna during their stay. No. We are truly sorry for the unforeseen circumstances you had experienced during your stay contributing to less than the expected experience of your holiday. What food & drink options are available at Royalton Riviera Cancun Resort & Spa? Great for families. My husband's favorite was the Italian restaurant I loved Hunter restaurant and we also enjoyed the sports bar. Beach: Is it the prettiest beach I've been to? I vacationed with my 17 year old this time, stayed on the family side. I am so glad that you speak so highly of our staff who take such pride in the high level of personalized service they deliver. We were able to get pretty pictures and the kids played in the nice sand. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. But not even a huge deal. The accommodation consists of 4 storeys with 840 non-smoking rooms. Guests should bring some comfortable walking shoes, because it takes 15 to 20 minutes to get from one side of the resort to the other. Room rates include meals and beverages at onsite restaurants and bars. Featuring facials and massage treatments, Royalton Riviera Cancun (Adults Only) Venue is located 2.7 km from Petempich Bay. Which popular attractions are close to Royalton Riviera Cancun Resort & Spa? Luxury regards Alfonso Lopez General Manager. Does Royalton Riviera Cancun Resort & Spa offer any business services? under the stars at the exclusive Level 18 – Rooftop Cabana Lounge. Are there any historical sites close to Royalton Riviera Cancun Resort & Spa? Nearby attractions include Xoximilco Cancun by Xcaret (3.7 miles), Piston Pueblo (3.2 miles), and The library (2.2 miles). people just kinda leave their garbage everywhere, the staff do their best to pick up after everyone. But it was our decision to do so and it did get my mind off the world for 7 days. Some hurricane damage. No foam parties at the pool. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Had a great time because I was with great company! This is the version of our website addressed to speakers of English in the United States. Are any cleaning services offered at Royalton Riviera Cancun Resort & Spa? There is a show each night at 9:15 p.m. which was a little late for our toddler he never made it to one of them. The Luxury Junior Suite accommodates up to five guests and has one king-size or two … Room: The showers in the room and we got a junior luxury Suite were amazing. Your kind words have been passed to them. Place was clean! Our, Bring water toys so you don’t have to buy at the gift shop (football, water rafts, etc), Dear davidmkorth Thank you for taking the time to share your experience in our hotel. I did enjoy the Indian it was fantastic. Does Royalton Riviera Cancun Resort & Spa have an airport shuttle? great place to be. Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night. Lower your expectations if you think it’s upscale. Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. We are more than happy that you have enjoyed your trip to Royalton Riviera Cancun to its fullest! Upon your arrival, our team offered the best available option in order to fulfill your request. Each Royalton Luxury Resort is set in an idyllic location of truly stunning natural beauty. Located in breathtaking Caribbean destinations like Cancun, Punta Cana, and Jamaica, Royalton Luxury Resorts offers guests an All-In Luxury® experience which combines beautiful hotels and resorts with world-class amenities and services for the ultimate getaway in paradise. Food was okay they cut down on quality but still made the best! Our guests will be captivated by pristine beaches, charming architecture, and a soothing tropical ambiance, all of which exude a taste of modern luxury and understated elegance. We are thrilled to read that you were impressed by our facilities and services from our entire team. Is parking available at Royalton Riviera Cancun Resort & Spa? The kids pool was super fun our kids enjoyed it the water seemed to be colder than the other pools but kids usually don't mind. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Everything you need to know about the Royalton Riviera Cancun Resort & Spa rooms … I have not need to restaurants in a year it was such a treat! Yes, Royalton Riviera Cancun Resort & Spa offers an airport shuttle for guests. Guests enjoy the family friendliness. We appreciate your recent visit in the hopes to welcome you again to have a taste of our Resort with better expectations. Opening day for the 1,250-room Royalton Riviera Cancun is planned for 2014. Response from General Manager, Director General at Royalton Riviera Cancun Resort & Spa. Luxury Regards Alfonso Lopez General Manager, Dear jxhafollari It was surely a pleasure to read your wonderful review. Royalton Riviera Maya Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. Ours had a gorgeous open-layout with the bath in full view of the room. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. I think the staff are working extremely hard to please people. This is the version of our website addressed to speakers of English in the United States. Our reservations team will be glad to assist you with your. This new-generation all-inclusive hotel offers discerning travelers a family-friendly vacation experience, where guests of all ages are captivated from morning to night. ... guests staying at the resorts. Located about 20 miles south of Cancun, in Benito Juárez, Mexico, the Royalton Riviera Cancun Resort & Spa has something to offer every type of traveler. We hope your ways will lead you back soon, and we could host you on many more inspiring yet relaxing stays. I would probably return in the future. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We apologize for not reaching your expectations. No cooking or cleaning. We traveled as a family of 4. more. Yes, free parking is available to guests. Hotels near Royalton Riviera Cancun Resort & Spa, Puerto Morelos on Tripadvisor: Find 155,300 traveler reviews, 13,370 candid photos, and prices for 699 hotels near Royalton Riviera Cancun Resort & Spa in Puerto Morelos, Mexico. I was totalling looking forward to going again, I rarely ever stay at a resort more than once and I travel alot. We look forward to welcoming you back to Royalton Riviera Cancun. Love the energy of the place! As we aim to provide all of our guests with a unique experience, we are all delighted that you enjoyed your stay at Royalton Riviera Cancun so much. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Dear mosemancasey It is wonderful to read that you and your family enjoyed our Resort during the Christmas holidays. more. The Royalton Riviera Hotel Rooms: Again, our first view was in the dark but the rooms are not unlike the photos you see on their website. Own or manage this property? You get handed the food you would like at the buffet no more grabbing food yourself. Our children will be 14yrs and 17yrs, are they allowed in all bars (except the Hideaway) including the sports bar. Entertainment: it seemed like some of the fun things that used to do before covid-19 they can't do anymore. Staff came in room for pest control and left dead bugs all over our bed and everywhere else in the room the the front desk was rude to me when I called to report it. Dear amritar624 It is wonderful to read that you and your partner enjoyed our Resort. Not enough staff for all the guests staying at the resorts. Pleasant staff! and it is build the way that you are always outside. I was a but disappointed that ZEN or the Caribbean restaurant was not open at all for the 7 days. Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water … Thank you again for your valued feedback and hope to be your host again in the not too distant future. There was plenty of room to social distance if you wanted to. No complaints. Luxury regards Alfonso Lopez General Manager. Food is good and we have 24/7 room service that works fast. There are more places to choose from in the Puerto Morelos area. Taxes and fees that are shown are estimates only. Hunter was really good as well. Luxury Chairman´s Two Bedroom Suite Ocean Front DC they clean it constantly and very well. They did have a hot tub that was actually hot when we were there. I look forward to returning when we can enjoy more dining! And if lounging on the beach 24/7 isn't your idea of the perfect vacay, the resorts location, right in the heart of the hotel zone, is perfect for exploring everything the area has to offer. Are there opportunities to exercise at Royalton Riviera Cancun Resort & Spa? we were able to relax and be mostly without masks. This sprawling resort’s got lots to keep you busy. Review collected in partnership with this hotel. Which room amenities are available at Royalton Riviera Cancun Resort & Spa? What are some of the property amenities at Royalton Riviera Cancun Resort & Spa? No. Royalton CHIC Suites Cancun Resort & Spa is located right on the beautiful, white sand beaches of Cancun's hotel zone. WiFi is free, and this resort also features 8 outdoor pools and 10 restaurants. It is different traveling during a pandemic. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. I mean you could always find something to eat. Overall great experience with property and staff! Also, is. But my husband and oldest child said the fire show was the best on Saturday night! Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Trash. I would do it again just bring my own liquor next time. I appreciate the feedback regarding your experience. All of our 1,183 luxurious rooms and suites offer our exclusive DreamBed™ Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. Royalton Riviera Cancun is a modern luxury resort in the popular vacation destination of Cancun. I specifically picked this Resort due to the family atmosphere and the kids Splash Park. Scuba diving and snorkelling are popular, so pack an underwater camera. Overall we made a lot of memories we had a great time like I said it took our mind off the world we are living in right now for 7 days:), This was my second time staying here, first time was Hideaway and it was fantastic. Hello, i booked my reservation for 2021 and I am trying to select a, ... Mario, room was perfect with large upper terrace with, ... variety, good beache with comfortable and available chair, clean pool bur crowded, we liked the swim out and, ... Alfonso: Diamond Club - el desayuno en Gormet Marche Benjamin y Dani: el Spa reception, So I was looking forward to staying at the Royalton and I wanted to book 7 nights however when I read reviews from other vacationers I noticed that this hotel had the habit of giving you a different, Dear drevajones Thank you for bringing your comments forward on Trip Advisor. All of the 840 Royalton Riviera Cancun luxurious rooms and suites offer exclusive DreamBed™, high thread count sheets, 24 hour concierge service, USB recharge and Bluetooth audio stations, complimentary Wi-Fi service, In-room safe, rain showers, satellite television, stocked mini-bar, 24 hour room service, and a balcony or terrace. We recommend calling ahead to confirm details. Thank you for the compliments and recommendation about our resort and we look forward to the opportunity to serve you again soon. Reservations for dining had to be made early in the morning, and there were only a few options. Royalton Riviera Cancun Resort & Spa: Horrible - See 14,451 traveler reviews, 13,620 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Your comments are extremely important to us, as they motivate us to continue to improve our services. Golf clubs nearby Royalton Riviera Cancun Resort & Spa - All Inclusive Address: Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, MZ 03 77500, 77500, Puerto Morelos, Mexico ( Show map ) Wonderful resort and accommodations. View deals for Royalton Riviera Cancun Resort & Spa - All Inclusive, including fully refundable rates with free cancellation. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. Drinks were watered down, liquor wasn’t the real liquor. The staff was fantastic. I hope it will not be too long before we have the privilege of welcoming you back again. Please see our partners for more details. See photos and read reviews for the Royalton Riviera Cancun Resort & Spa rooms in Puerto Morelos, Mexico. 12 - Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos, Luxury Presidential One Bedroom Suite Ocean View Rooftop Jacuzzi, Bathroom 13 - Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos, Luxury Chairman´s Two Bedroom Suite Ocean Front DC, Bathroom Bar services take awhile. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online Thank you again and we hope to welcome you again at Royalton. Can I just say I have never seen so many entitled disrespectful travellers in my life? It’s right on a palm-backed beach that curves gently around a reef. Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. This is nowhere near a 5-star resort. people said it was dirty and horrible. Is it the worst? I read so many comments prior to going and was scared because. Food: We actually enjoyed the food. It's also crowded in high season, despite the impressive number of features (11 pools is a lot, but so is 840 rooms). And they didn't even have enough participants to do a water balloon fight while we were there. Costa Occidental de Isla Mujeres National Park is minutes away. Opened in 2015, the Royalton feels exactly like the mega-resort it is. Rooms are super clean. I totally understand that due the covid everything was not operating as normal, so if you are planning on going have an open mind and be nice to the staff, wouldn't hurt to bring some tip $ either. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Spotless and comfortable rooms, amazing spa, and beach all comments that we love to hear from guests when describing the Royalton experience. The hotel is set in a beach area of Puerto Morelos. Claim your listing for free to respond to reviews, update your profile and much more. Turns out it was not my key it was the lock that needed the batteries changed which took forever. All of our 840 luxurious rooms and suites offer: Exclusive DreamBed™ with high thread count sheets Unlimited free resort-wide WiFi for all your devices Top room amenities include a minibar, air conditioning, and a flat screen TV. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. They’re pretty big, bright and modern. Taxes and fees that are shown are estimates only. We were thrilled to learn that you overall enjoyed your stay with us, especially due to our professional and helpful staff. Guest rooms at Royalton Riviera Cancun are non-smoking, but there are designated smoking areas, including on balconies, on the beach and by the pool. I had some issues one evening, could not get into my room went to the front 3 times. Luxury Regards, Alfonso Lopez General Manager, Our group of 14 stayed at the resort from December 22nd-27th. Very big resort. The other pools were heated and very enjoyable. Yes, dry cleaning and laundry service are offered to guests. Many travelers enjoy visiting Zona Arqueologica El Rey (9.7 miles). You do have to wear a mask inside the restaurants and Buffet. one of the swimming pools is warm which is important in january. We have had a great pleasure reading your review. 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